Shipping Policy

At moissanitediamond.in, we ensure that your diamond jewelry reaches you safely and in the shortest time possible. We work with trusted shipping partners to deliver your products directly to your doorstep. Please read our shipping policy for all the important details regarding shipping.

1. Processing Time:

  • All orders are processed within 1-2 business days (excluding weekends and holidays).

  • Custom-made or personalized items may take longer to process. You will be notified of the estimated delivery time when placing your order.

2. Shipping Methods:

  • We offer various shipping options, including standard and expedited delivery, depending on your location and preferences.

  • All shipments are fully insured to ensure the safety of your product during transit.

3. Shipping Charges:

  • Domestic Orders: We offer free standard shipping on all domestic orders within India.

  • International Orders: Shipping charges for international orders vary based on the destination. The exact cost will be calculated at checkout.

4. Delivery Time:

  • Domestic Orders: Standard shipping takes approximately 5-7 business days, depending on your location. Expedited shipping options are available for faster delivery.

  • International Orders: International shipping may take 10-15 business days, depending on the destination and customs clearance.

5. Shipping Restrictions:

  • Currently, we ship to most locations in India and select international locations. If we do not ship to your country, please contact us at [customer support moissanitediamond.in@gmail.com] to inquire about shipping availability.

  • Please ensure that your shipping address is complete and accurate to avoid any delays.

6. Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email to track the status of your delivery.

  • You can track your order directly on the carrierโ€™s website using the provided tracking number.

7. Customs and Duties:

  • For international orders, customs duties, taxes, and fees may be applicable in your country. These charges are the responsibility of the customer.

  • Please check with your local customs office for more information on any potential additional fees.

8. Lost or Damaged Shipments:

  • In the rare event that your shipment is lost or damaged in transit, please contact us immediately at customer support. We will assist you in resolving the issue and ensuring that you receive your order.

  • Email : moissanitediamond.in@gmail.com
  • Phone : +919833678678

9. Change of Address:

  • Once an order is placed, we are unable to change the shipping address. Please double-check your address details before completing your order.

We aim to provide you with the best possible shopping experience at moissanitediamond.in. If you have any questions or concerns about shipping, feel free to reach out to our customer support team for assistance.