Terms and Conditions

Welcome to moissanitediamond.in! These terms and conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases.

1. General Information:

  • moissanitediamond.in is an online store offering diamond and jewelry products.

  • The website is owned and operated by S V Jewels, a company registered under Indian laws.

2. Products and Pricing:

  • All products listed on our website are subject to availability.

  • We make every effort to accurately display the details of our products, including pricing, descriptions, and images. However, there may be occasional discrepancies. Prices may be updated without prior notice.

  • The final price of your order will be confirmed at the checkout page before you make the payment.

3. Orders:

  • When you place an order on our website, you are offering to buy the product(s) under the terms and conditions stated. We reserve the right to accept or reject any order at our discretion.

  • You will receive an order confirmation email once your order has been successfully placed. This does not signify our acceptance of your order.

  • We may cancel your order if there is an issue with payment or if the product is out of stock. In such cases, you will be notified and any payments made will be refunded.

4. Payment:

  • Payments for all orders must be made via the payment methods available on our website.

  • By providing payment details, you confirm that the information is accurate and that you are authorized to use the chosen payment method.

  • All payments are processed securely using industry-standard encryption methods.

5. Shipping and Delivery:

  • We aim to ship your order as soon as possible, with most orders processed within 1-2 business days.

  • Delivery times depend on your location and the shipping method selected. We are not responsible for any delays caused by third-party couriers or customs clearance processes for international shipments.

  • Please refer to our Shipping Policy for detailed shipping terms.

6. Returns, Refunds, and Exchanges:

  • We strive for complete customer satisfaction. If you are not satisfied with your purchase, please refer to our Refund Policy for information on how to return products and request refunds or exchanges.

  • Custom-made or personalized items are non-returnable unless there is a defect or error.

7. Privacy and Security:

  • We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.

  • All transactions on our website are processed using secure payment gateways, and your payment information is encrypted for your protection.

8. Account and User Responsibilities:

  • To place an order on our website, you may need to create an account. You agree to provide accurate and complete information when creating an account and to keep your login details confidential.

  • You are responsible for all activities that occur under your account.

  • If you suspect unauthorized use of your account, you must notify us immediately.

9. Intellectual Property:

  • All content on moissanitediamond.in, including images, logos, and text, is the intellectual property of moissanitediamond.in and is protected by copyright laws. You may not use or reproduce any content from our website without our prior written consent.

10. Limitation of Liability:

  • We make every effort to ensure the accuracy of the information on our website. However, we do not guarantee that the content is error-free or complete. We are not liable for any damages resulting from the use or inability to use our website, including errors or omissions in product descriptions or images.

  • Our liability is limited to the total amount paid for the product(s) in question.

11. Governing Law:

  • These terms and conditions are governed by and construed in accordance with the laws of India.

  • Any disputes that arise will be resolved under the jurisdiction of the courts in Mumbai, India.

12. Changes to Terms and Conditions:

  • We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting.

  • Please check this page periodically to stay informed about our terms and conditions.

13. Contact Us:

  • If you have any questions about our terms and conditions, please contact us at customer support moissanitediamond.in@gmail.com

  • Trade Name : Vahida Sajid Pathan